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National Bureau of Investigation

The National Bureau of Investigation (NBI) is a national unit of the Finnish Police operating across Finland and dealing with a wide range of duties. We detect and investigate serious, organised and professional crime and further develop methods of combating crime, that is to say, criminal investigation and criminal intelligence. We also provide specialist services in combating crime for other authorities.

  • In emergencies, always dial 112.

    Prefer online servicesLink to an external websiteOpens in a new tab.

    Read the instructions first before applying for a passport, identity card or other permit, or submitting a crime report. Book an appointment beforehand, if possible.

    The police department that handles your case gives responses to pending cases. You can order pre-trial investigation reports and inquiries about unfinished investigationsrecords and copies from the police department or police station. Please do not come to the duty desk at the police station or to permit services with weapons, ammunition or explosives. In matters related to the inspection and handover of weapons, please read the instructions for arrival at the police station or permit services on the website of the relevant office.

    If you wish, you can send a message to the police via the Police Secure Mail service. Learn more about the use of Police Secure Mail at poliisi.fi/en/secure-mail.

    Police helpline

    The police helpline gives advice on non-urgent matters regarding licences, appointment bookings, e-services and traffic surveillance.

    Price of service

    The cost for a call to the Police is

    • the local network charge (pvm) if you call using a landline number
    • cellular phone charge (mpm) if you use a mobile phone
    • international call charge if you call from abroad.

    You will pay for the call in line with your operator tariff. Waiting time is also paid for.

  • Post address
    PL 285 (Tikkurilantie 30), 01301 VANTAA
    Online Invoicing addresses
    • Online invoice address/OVT ID
      003702454348
    • Online invoice address/PEPPOL ID
      0216:003702454348
    • Operator ID (Posti Messaging Oy)
      FI28768767
    • Business ID
      0245434-8
    • VAT number
      FI02454348

    The Police only accepts online e-invoices that comply with European standards.

  • Phone Numbers
    • Telephone exchange
      +358 295 480141
    • Tip line
      +358 295 418622
    E-mails

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